selene finance insurance department phone number

#Selene finance insurance department phone number registration#
#Selene finance insurance department phone number verification#
#Selene finance insurance department phone number zip#

HUD Partial Claim: HUD’s COVID-19 Standalone Partial Claim is a no interest, junior loan secured by your property. You will be responsible for paying the past-due amounts upon the maturity date of the mortgage or earlier upon the sale or transfer of the property, refinance of the mortgage loan, or payoff of the interest-bearing unpaid principal balance. A modification may involve a change in your interest rate, an extension of the time for repayment, a change in the principal balance, or any/all of these options.ĭeferment: A payment deferral may bring your mortgage current and delays repayment of certain past-due monthly principal and interest payments. Loan Modification: A modification would permanently change the terms of your mortgage to bring your account current. These payments would be in addition to your normal monthly payment. Repayment Plan: A repayment plan is a structured way to make up your missed mortgage loan payments over a certain period of time. Additional options to assist you in addressing the delinquency after the forbearance period may include:Īn Additional Forbearance: You may be able to continue the forbearance for an additional period of time. You may also be eligible for a forbearance if you are in an active Chapter 13 bankruptcy payment plan or if you previously received a discharge from personal liability and you have made voluntary mortgage payments following that discharge.Īt least thirty (30) days prior to the end of your forbearance period, we will contact you to discuss your current circumstances and all resolution options that are available to you. You may be eligible for a forbearance even if you are already delinquent on your payments.

No negative credit reporting during the forbearance period.įoreclosure proceedings will not be initiated and existing foreclosure processes, including sales, are placed on hold. If and when your income is restored, contact us and resume making payments as soon as you can so your future obligation is limited.ĭuring the forbearance period, you will also receive the following benefits: See FAQ below “What happens at the end of the forbearance?” We will work with you, subject to applicable law and investor guidelines, to identify loss mitigation options to avoid a lump sum payment. You are still required to repay any missed or reduced payments at the end of the forbearance period unless other arrangements are made. Yes, to make one-time payments through the portal, you will need to register your bank account.A forbearance plan allows borrowers experiencing a temporary hardship to make a reduced mortgage payment or no mortgage payment for a limited period of time while you regain your financial footing.įorbearance doesn’t mean your payments are forgiven or erased. Live agents will be available at (877) 735-3637 if further assistance is needed.

#Selene finance insurance department phone number registration#

Username/password registration and resets will be available through the portal. What if I need help with my registration or password?

#Selene finance insurance department phone number verification#

If text or email, the Customer Portal will send 6-digit verification code.Įnter in verification code and select “NEXT”.Ĭreate a profile with username and password. Select method of verification (Text, Voice or Email). Prompted to verify account, enter phone # and email address. For BPL/Commercial accounts enter TIN and Loan #.

#Selene finance insurance department phone number zip#

How do I access the website for my loan and how do I register?Įnter SSN, Property Zip Code and DOB. Portal assistance is available through the FAQs section of the education center found in the customer portal. Once enrolled, an email notification will be sent when your statement is ready and available in the Customer Portal.

You may also be able to enroll in paperless billing statements to save paper and time. Solutions for customers experiencing financial difficulties.Escrow balances, and scheduled disbursement dates.Real-time loan balances, interest and principal paid, and loan maturity date.Online payment setup, including automatic payment enrollment.

Easier access and e-delivery of your loan documents.

The customer portal provides you with more streamlined services such as: